You will find a lot of hosting suppliers on the market, but many of them are resellers who have minimal resources, especially in terms of support. A way to distinguish them is the option to reach the company over the telephone. The level of support that you will receive through this method of communication varies depending on the provider - some offer dedicated telephone support, others offer basic and customer support only because some issues are more time-consuming and it is far easier to be resolved through a ticket, particularly when the issue needs to be escalated. However, it is good to know that you can get in touch with your website hosting supplier since there are many small issues that can be managed effortlessly and in a timely manner with a phone call, not mentioning that you are able to get more info about the services before you become a customer.

Phone Support in Hosting

As we have live telephone support 14 hours every day, you'll be able to contact us and speak with our customer support agents to find out more about the Linux hosting packages that we offer and ensure that our servers match the system requirements for your websites before purchasing anything. For your convenience, we now have telephone numbers on 3 continents so you're able to call the one closer to you - in the United States of America, Great Britain or Australia. If you're already an existing customer, you will be able to give us a call about general and billing matters, and even about some technical ones. In case the issue is strictly technical or it needs longer time to analyze, you'll have to employ our ticketing system, which will allow both you and our technical support crew to track the details given by each side.

Phone Support in Semi-dedicated Hosting

If you want more info regarding the Linux semi-dedicated hosting packages that we offer, you're able to call one of the three support phone lines we have across the globe - in the United States, Great Britain and Australia. By doing this, you are able to check in advance if our solutions are appropriate for your sites. In case you're already our client and you own a semi-dedicated account, you'll be able to reach us over the phone for 14 hours a day about any billing or general matters. For entirely technical problems you'll have to employ our ticketing system in order to get in touch with our technical support because someproblems simply require extra time to be dealt with, still we can help you over the phone with countless minor tech problems as well, saving you the time and efforts.