A 99.9% Server Uptime
Our hosting platform is based on a reliable, enterprise–grade hardware architecture and a significantly tweaked Linux distribution. So, irrespective of what your site is, or how many web site visitors you’ve got, or even in case there’s a DDoS assault, our hosting servers will remain up and your sites will stay online.
All our Linux hosting packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to deliver a premium web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an effort to ensure a blazing–fast connection speed with the rest of the world.
And because of this, no matter which data center facilities you select: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done our best to decrease all possible risks with our cloud hosting packages and although our company provides top–quality support, sometimes the customer simply isn’t content with what we are offering. Or he has to move to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t fully satisfied, we will give you a refund.
24/7 Technical Support
We’ve punctiliously hand–picked each single member of our 24x7 support team to make certain that we can offer the best customer support that you can possibly get. Each of our techs has lots of years of experience dealing with hosting accounts behind his back, so they know what they are doing. Plus, they are available 24/7/365 – you will be able to contact them whenever you want and they’ll reply as quickly as possible.
Their average support ticket response time is just 20 minutes, whilst with many other web hosting vendors you need to wait around for days. And we offer you a 1–hour response time guarantee. No matter what happens, your queries will be replied to in under sixty minutes.