Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section incorporated into MyWebHost-USA’s Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed toward resolving any common problem that you may encounter, they are compiled by our support team of competent techs.

  • Top quality support service

  • Tutorial Videos

  • For people who’d like to learn how to troubleshoot a commonly encountered problem by watching a training video, we’ve added a collection of video tutorials to our Hosting Control Panel. All the video tutorials are brief and easy to follow. They offer you visual presentations of different web site administration tasks.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 client care service and include a sixty–minute response guarantee. Our practiced customer service technicians will be online for you 24x7 and will rectify any issue that you might possibly face within maximum 1 hour after the tech support ticket submission. Normally, a response will be given to you in less than twenty minutes.