Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Warranty

  • Each ticket you submit to the technical support Department will be attended to within up to one hour. The common questions are going to be taken care of immediately. Nonetheless, if the support request you have submitted requires the aid of a proficient admin technician, we’ll address the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Professional Client Help And Support Service

  • We will be on–line for you round the clock to offer help and tech support as well as to help you with any trouble that you could stumble upon whilst organizing your virtual server. We’ll aid you with all installed in advance programs, such as your OS, server admin panel (based on the VPS type) and the Hosting Control Panel produced solely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Hosting Control Panel that is offered free–of–charge with your VPS has an internal knowledge base. There’s a selection of illustrative how–to posts and a group of step–by–step video tutorials that present all the essential website supervision jobs. You can gain access to them by pressing the Help or Video control keys in the upper right corner of each Control Panel section.