Live Chat Support in Hosting
Along with the telephone and ticket support, our company provides live chat support too. You are able to get in touch with us every single day, which includes holidays and weekends, and we will give you more information about the Linux hosting packages that we offer in case you are not a customer yet, or about common and billing questions in case you already have an account. Though for entirely tech matters you need to open a trouble ticket to the tech assistance team, as such issues need additional time to be taken care of, you may still get in touch with us on our live chat for some technical information. For instance, we will help you set up an e-mail address in your e-mail client or troubleshoot numerous issues, saving you time and effort. Even if our telephone lines are already off for the day, you'll be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we supply with our Linux semi-dedicated hosting packages, you are able to get the replies for any questions you may have or have numerous troubles resolved without delay. The chat service is available every single day, so that you are able to talk to an agent even on weekends and holidays. In case you're not sure which plan is better for your web sites or if our hi-tech cloud hosting platform covers some system requirements, you can come on our live chat before purchasing anything. In case you're an existing customer, you'll be able to obtain more information about billing issues, account settings along with a variety of common tech issues you may have, for instance in case you can't install an e-mail account in a client on your personal computer. The live chat will save you lots of time regardless where you are or when you contact us.