A lot of individuals who start using their first web hosting account, or change companies, normally have enquiries with regard to how specific things are carried out or chance upon obstacles when setting up different things like emails, site settings, and so on. Because of this, a lot of web hosting providers have compiled documentation with the most common questions and issues so as to help their clients receive information swiftly and seamlessly. Consequently, the customer service staff members can focus on actual problems that particular clients may be facing, since the solution for the minor things will already be available on the web and customers will be able to handle them without having to touch base with the customer service team. Having in-depth documentation is really important, particularly for new users without any prior experience, as the hosting service entails a huge number of features and lots of people can become confused about what to do. A good knowledge base can both help you complete the operations that you wish and acquaint yourself with how the hosting service works as a whole.

Extensive Online Documentation in Hosting

All Linux hosting packages that we’re offering come with an elaborate knowledge base where you can find everything you may ever need to know about your hosting account. Whether you’re planning to set up a brand-new database, to redirect a domain name using an .htaccess file or to set up an email address on your desktop PC or hand-held device, you can simply check our step-by-step help articles and all the information that you need will be there. When you open a specific section of the Hepsia Control Panel, you will see articles that pertain to the functions that can be accessed through it. In case you would like to check the whole list of articles and get familiar with all the functions that Hepsia offers, or only to read general info about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our absolute best to cover any difficulty that you could possibly confront, but in case you don’t find what you are looking for, you can always contact us, as our client care staff members are working 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will allow you to access the extensive online documentation that we’ve compiled for you. The articles include general info about our hosting services, informative tutorials about the separate features that you can use, plus troubleshooting instructions that can help you rectify common problems that you may come across. The topics that we have included cover just about everything, from uncomplicated things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you’re on, whereas the entire article list is accessible through the all-encompassing Help section.